Donation service terms and conditions

Terms and Conditions for Using the Online Donation Service

I. General Information about the Service

1.1. The use of the online donation service for transferring an amount of money to support the activities of the Public Association "La Strada" International Center, Moldova (hereinafter referred to as La Strada Moldova), through our website www.lastrada.md, implies acceptance of these terms and conditions.

1.2. The website www.lastrada.md is the property of La Strada Moldova, headquartered in the Republic of Moldova, IDNO 1009620003492, contact address 81/3, A. Sciusev str., Chisinau MD2012, tel: (+373) 22 234906.

1.3. Our website is connected to the "E-commerce" platform, an application we use to collect the financial resources needed to promote the rights and interests of the beneficiary groups La Strada Moldova works with.

1.4. Any individual or legal entity who chooses to support La Strada Moldova's activities through online donations acts as a philanthropist/donor.

1.5. Making an online donation implies that these Terms and Conditions have been read and accepted.

1.6. By donating to La Strada Moldova, you directly contribute to our efforts to build a society where the rights and legitimate interests of women and children are respected, to support women and children who are victims/survivors of domestic and sexual violence, human trafficking, and online abuse, to inform and educate society members, and to strengthen governmental capacities.

II. Obligations

2.1. La Strada Moldova will not use the data entered by individuals making donations for any purposes other than those declared.

2.2. La Strada Moldova is committed to ensuring the proper functioning of the online donation platform and to using the collected financial resources according to the declared purposes.

2.3. At the request of the person who made an online donation, La Strada Moldova undertakes to inform them about the use of the received financial resources.

III. Confidentiality of Information

3.1. The data entered on the website will only be used in the context of facilitating donations.

3.2. La Strada Moldova will not use the information for purposes other than those declared.

3.3. The donor's data will not be made available to any individual, legal entity, or institution, except when requested by authorities entitled to verify transactions or in other cases provided by law and in accordance with established legal procedures.

IV. Donations

4.1. Donations are made through the online donation service using a bank card (VISA and/or MASTERCARD).

4.2. If the card currency and donation currency do not match, conversion will be made according to the card issuer's rules.

4.3. The selected donation amount is the net cost to be paid by the user, with no additional fees.

4.4. The donated money will go directly to the account of La Strada Moldova, which has a contract with the payment processor.

4.5. Donations can also be made by depositing funds at bank branches or other institutions that process payments using the organization's bank details.

V. Donation Return Policy

5.1. Donations may be returned within 30 calendar days based on an express request from the donor.

5.2. In this case, the donor must send a written request to La Strada Moldova within 30 calendar days of making the donation, expressly requesting the return of the donated amount.

5.3. The donor must attach proof of the donation made through the "E-commerce" platform connected to our website www.lastrada.md.

5.4. The donation return request and proof of the donation must be sent by email to office@lastrada.md or by mail to CP 259, Chisinau MD 2012, Republic of Moldova.

VI. Disputes and Conflicts

6.1. Unauthorized access attempts to the E-commerce platform connected to our website and any fraud attempts will be reported to the competent authorities.6.2. Any disputes, divergences, or claims arising from donations will be settled amicably. If this is not possible, the dispute will be resolved in the courts of the Republic of Moldova.

6.3. These Terms and Conditions are considered known and accepted by the donor when making an online donation.

6.4. La Strada Moldova reserves the right to adjust these Terms and Conditions to facilitate donations or align procedures with applicable legislation without prior notice.

VII. Final Provisions

7.1. These Terms and Conditions are effective from the date of publication and are valid for an indefinite period.
7.2. For any information related to the functioning of the website www.lastrada.md and for any complaints, requests, or issues, you can contact us at office@lastrada.md or leave a message HERE.